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Guest Loyalty Card
Terms & Conditions
Our loyalty card is designed to reward our guests. By using the card, you agree to the following Terms & Conditions:
Eligibility
• Only one loyalty card per guest is permitted.
• Cards are non-transferable and may not be shared.
Stamps
• Guests may receive one stamp per visit, regardless of group size.
Minimum Spend
• A minimum spend of £25 per visit is required to:
• Receive a stamp, or
• Redeem any loyalty reward.
• The minimum spend must be met in one transaction and cannot be combined across multiple bills or visits.
Dine-In Only
• The loyalty card is valid for dine-in customers only.
• It is not valid for takeaway or delivery orders.
Redemption & Exclusions
• Loyalty rewards cannot be used in conjunction with any other promotions, discounts, or special offers unless stated otherwise.
• Rewards have no cash value and cannot be exchanged for cash.
Lost or Damaged Cards
• We are not responsible for lost, stolen, or damaged loyalty cards.
• Lost cards will not be replaced, and stamps cannot be transferred.
Refusal & Misuse
• We reserve the right to refuse stamps, card use, or reward redemption at our discretion, including in cases of suspected misuse.
• All decisions by management are final.
Changes & Termination
• We reserve the right to amend, suspend, or terminate the loyalty card scheme or these Terms & Conditions at any time without prior notice.
Expiry
• Loyalty cards and rewards are not valid after the stated expiration date.
• Expired cards or offers will not be accepted.
Exclusive Bookings, Catering & Private Space Hire
For those seeking an exceptional setting, we offer bespoke large bookings, refined catering, and exclusive space hire, designed to host truly memorable occasions.
Our venue provides an elegant backdrop for influencer experiences, product launches, private celebrations, milestone birthdays, charity events, anniversaries, corporate gatherings, engagements, weddings, and more.
Each event is thoughtfully curated, with attention to detail, atmosphere, and service at the heart of everything we do.
Whether you’re hosting an intimate soirée or a statement event, our dedicated team will work closely with you to tailor every element — from menu design to flow and presentation — ensuring a seamless and sophisticated experience from start to finish.
To discuss availability or create a bespoke
event package, we invite you to contact us directly.
Community Commitment
Our Commitment to the Community
We are proud to support our local community and believe in giving back whenever we can. We actively work alongside local
charities, supporting the incredible work they do to make a real difference close to home.
In addition, we run our own charitable initiative, where we offer free snacks and hot drinks to people experiencing homelessness. This is our way of providing not just food and warmth, but dignity, kindness, and a welcoming space for everyone.
Community is at the heart of everything we do, and we are grateful to play a small part in supporting those who need it most.
For any further information;
Contact Us